Information

Shipping & Delivery

We want your VEYRISSA order to arrive safely and with clear delivery information from the moment it leaves us.

Order Processing
Orders are prepared before dispatch. Processing time is separate from shipping time.

Shipping Rates
Available shipping methods and costs are calculated according to your destination and are shown at checkout before payment.

Delivery Estimates
Delivery times vary by destination, carrier, customs processing, and local conditions. Any delivery estimate shown at checkout is an estimate rather than a guaranteed arrival date.

Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking information.

Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs charges depending on the destination. Unless otherwise stated at checkout, these charges may be the responsibility of the recipient.

Incorrect Address
Please check your delivery information carefully before placing your order. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Delayed or Lost Parcels
If your tracking information has not updated for an unusual period or you believe your parcel may be lost, contact us with your order number and we will assist you in reviewing the shipment.